9-Step Patient Journey

How InZob Automates
Your Entire Clinic

From the moment a patient messages you to their next follow-up reminder — every step handled by AI, automatically.

40%

Fewer No-Shows

via automated WhatsApp reminders

8 min

Saved Per Consult

doctor walks in pre-briefed

24×7

Booking Automation

zero staff needed after hours

< 30s

Summary Generation

AI pre-consult brief ready

Complete Patient Journey

Every step — handled by AI

Follow the journey from first WhatsApp message to automated follow-up. Each stage is powered by a dedicated InZob AI module working in the background.

Easy Onboarding

InZi Guides Your Clinic Live in 30 Minutes

Getting started with InZob is fully conversational — InZi, the built-in AI assistant, walks your admin through every setup step via a guided chat. No technical team needed, no complex configuration forms. Tell InZi your clinic name, add your doctors, connect your WhatsApp Business number, and configure appointment slot rules — InZi does the heavy lifting and confirms each step before moving on.

  • WhatsApp Business connected in under 10 minutes
  • Doctors, roles & slot schedules set up by InZi
  • First live patient booking ready within 30 minutes
01
Easy Onboarding

InZi Guides Your Clinic Live in 30 Minutes

Getting started with InZob is fully conversational — InZi, the built-in AI assistant, walks your admin through every setup step via a guided chat. No technical team needed, no complex configuration forms. Tell InZi your clinic name, add your doctors, connect your WhatsApp Business number, and configure appointment slot rules — InZi does the heavy lifting and confirms each step before moving on.

  • WhatsApp Business connected in under 10 minutes
  • Doctors, roles & slot schedules set up by InZi
  • First live patient booking ready within 30 minutes
AI Receptionist

Patient Messages on WhatsApp

A patient sends any message — "I need to see a doctor for back pain" — in any of 11 Indian languages. InZob's AI Receptionist detects the language instantly, understands the intent, and begins the booking conversation without any staff involvement.

  • 24×7, zero staff needed
  • 11 Indian languages auto-detected
  • Emergency symptoms escalated in 3 sec
02
AI Receptionist

Patient Messages on WhatsApp

A patient sends any message — "I need to see a doctor for back pain" — in any of 11 Indian languages. InZob's AI Receptionist detects the language instantly, understands the intent, and begins the booking conversation without any staff involvement.

  • 24×7, zero staff needed
  • 11 Indian languages auto-detected
  • Emergency symptoms escalated in 3 sec
Smart Scheduling

AI Books the Right Slot

The AI checks the doctor's real-time availability, presents options to the patient, confirms the booking, and blocks the slot instantly — preventing any double bookings. A formatted confirmation with doctor name, date, time, and clinic address goes to the patient immediately.

  • Real-time slot locking
  • Sends WhatsApp confirmation
  • Waitlist auto-managed on full slots
03
Smart Scheduling

AI Books the Right Slot

The AI checks the doctor's real-time availability, presents options to the patient, confirms the booking, and blocks the slot instantly — preventing any double bookings. A formatted confirmation with doctor name, date, time, and clinic address goes to the patient immediately.

  • Real-time slot locking
  • Sends WhatsApp confirmation
  • Waitlist auto-managed on full slots
Doctor Co-Pilot

AI Pre-Consultation Summary Ready

Before the appointment, InZob's AI reads the patient's uploaded records, past prescriptions, and symptom survey responses to generate a structured clinical brief — chief complaint, relevant history, suggested differentials, drug safety flags, and a draft treatment plan. The doctor sees this the moment they open the patient's file.

  • Evidence from ICMR, WHO, ADA, NICE
  • Speciality-specific fields (HbA1c, ECG, etc.)
  • Generated in under 30 seconds
04
Doctor Co-Pilot

AI Pre-Consultation Summary Ready

Before the appointment, InZob's AI reads the patient's uploaded records, past prescriptions, and symptom survey responses to generate a structured clinical brief — chief complaint, relevant history, suggested differentials, drug safety flags, and a draft treatment plan. The doctor sees this the moment they open the patient's file.

  • Evidence from ICMR, WHO, ADA, NICE
  • Speciality-specific fields (HbA1c, ECG, etc.)
  • Generated in under 30 seconds
Check-in & Vitals

Patient Checks In — Vitals Captured

On arrival the patient fills a short digital pre-consultation survey. Vitals (BP, glucose, weight, SpO₂), primary complaint, duration, and severity are recorded and automatically attached to the day's appointment — so the Pre-Consultation Summary is enriched and the doctor walks in fully informed.

  • Customisable survey per speciality
  • Between-visit vitals via WhatsApp
  • Longitudinal charts updated automatically
05
Check-in & Vitals

Patient Checks In — Vitals Captured

On arrival the patient fills a short digital pre-consultation survey. Vitals (BP, glucose, weight, SpO₂), primary complaint, duration, and severity are recorded and automatically attached to the day's appointment — so the Pre-Consultation Summary is enriched and the doctor walks in fully informed.

  • Customisable survey per speciality
  • Between-visit vitals via WhatsApp
  • Longitudinal charts updated automatically
Consultation

Doctor Consults — AI Assists in Real Time

During the consultation, every drug the doctor prescribes is checked in real time against the patient's allergies, active medications, weight, and renal status. Treatment suggestions are personalised to the patient's own history. InZi, the AI Staff Assistant, answers instant queries — drug dosage, past lab values — without leaving the EMR screen.

  • Drug–drug interaction check on every Rx
  • Treatment ranked by patient history + guidelines
  • InZi answers clinical queries in < 3 seconds
06
Consultation

Doctor Consults — AI Assists in Real Time

During the consultation, every drug the doctor prescribes is checked in real time against the patient's allergies, active medications, weight, and renal status. Treatment suggestions are personalised to the patient's own history. InZi, the AI Staff Assistant, answers instant queries — drug dosage, past lab values — without leaving the EMR screen.

  • Drug–drug interaction check on every Rx
  • Treatment ranked by patient history + guidelines
  • InZi answers clinical queries in < 3 seconds
Lab Intelligence

Lab Reports Parsed & Critical Values Alerted

When a lab report arrives — uploaded as a PDF, scanned image, or from an external lab — the vision AI reads every value, maps it to a standard parameter, flags out-of-range results in red, and updates the patient's longitudinal trend chart. Critical values (e.g. K⁺ > 6.0 mEq/L) trigger an immediate WhatsApp alert to the doctor.

  • Any format: Thyrocare, SRL, DrLal, manual
  • Critical values → doctor WhatsApp alert
  • Lab charges flow into invoice automatically
07
Lab Intelligence

Lab Reports Parsed & Critical Values Alerted

When a lab report arrives — uploaded as a PDF, scanned image, or from an external lab — the vision AI reads every value, maps it to a standard parameter, flags out-of-range results in red, and updates the patient's longitudinal trend chart. Critical values (e.g. K⁺ > 6.0 mEq/L) trigger an immediate WhatsApp alert to the doctor.

  • Any format: Thyrocare, SRL, DrLal, manual
  • Critical values → doctor WhatsApp alert
  • Lab charges flow into invoice automatically
Pharmacy & Billing

Prescription Dispensed, GST Invoice Sent

The signed prescription lands in the pharmacy queue instantly. The pharmacist sees stock levels and allergy flags inline, confirms dispensing, and a GST-compliant invoice is auto-generated. The patient receives their bill as a WhatsApp PDF — no printing, no manual sharing. UPI payment screenshots sent on WhatsApp are verified automatically by the AI.

  • GST invoice with HSN/SAC codes auto-generated
  • UPI screenshot verified in seconds by vision AI
  • Pharmacy inventory updated per dispensing event
08
Pharmacy & Billing

Prescription Dispensed, GST Invoice Sent

The signed prescription lands in the pharmacy queue instantly. The pharmacist sees stock levels and allergy flags inline, confirms dispensing, and a GST-compliant invoice is auto-generated. The patient receives their bill as a WhatsApp PDF — no printing, no manual sharing. UPI payment screenshots sent on WhatsApp are verified automatically by the AI.

  • GST invoice with HSN/SAC codes auto-generated
  • UPI screenshot verified in seconds by vision AI
  • Pharmacy inventory updated per dispensing event
Follow-Up Engine

Automated Follow-Up Closes the Loop

At the end of the consultation the doctor sets a follow-up instruction — "review in 4 weeks, bring HbA1c report". InZob schedules and sends a personalised WhatsApp reminder at the right time. If the patient doesn't respond, a second reminder fires. For chronic patients, recurring recall cycles run indefinitely — the loop never breaks.

  • Personalised reminder with doctor's instructions
  • Two-stage escalation for non-responders
  • Perpetual recall for diabetic, hypertensive patients
09
Follow-Up Engine

Automated Follow-Up Closes the Loop

At the end of the consultation the doctor sets a follow-up instruction — "review in 4 weeks, bring HbA1c report". InZob schedules and sends a personalised WhatsApp reminder at the right time. If the patient doesn't respond, a second reminder fires. For chronic patients, recurring recall cycles run indefinitely — the loop never breaks.

  • Personalised reminder with doctor's instructions
  • Two-stage escalation for non-responders
  • Perpetual recall for diabetic, hypertensive patients
Real Results

Your clinic runs better.
Your team does less.

Automation doesn't mean compromising on care quality — it means your team focuses on what matters while InZob handles every routine step.

Zero Missed Bookings

24×7 AI Receptionist captures every patient message — at 2 AM on a Sunday or during a packed clinic afternoon. No missed calls, no lost patients.

5–10 Minutes Saved Per Consult

Doctors walk in already briefed — clinical history, evidence-cited recommendations, and drug safety checks are done. The consultation starts with context.

40% Fewer No-Shows

Automated 24h + 1h reminders, intelligent waitlist management, and personalised follow-up scheduling keep your calendar consistently full.

Built for Indian Healthcare

Battle-tested across 7+ specialties with 24,978+ real patients. HIPAA-aligned, India-server hosted, and continuously tested.

11 Indian LanguagesICMR · WHO · NICE GuidelinesHIPAA-AlignedIndia ServersAudit TrailsMulti-Speciality
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in action at your clinic?

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